Latest Episodes
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CELab - Ep 125 - Julie Dirksen - Designing Learning for Behavior Change
Ever wonder how the minds behind world-class customer education programs construct the experiences that not only stick but also spur action? That's exactly what...
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Episode 124 - Sharon Castillo - Why Good Accessibility is Good Customer Education
Have you ever considered how an overlooked design choice could shut out a swath of eager learners? Imagine excluding twenty-five percent of adults from...
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Episode 123 - CLOWN LAB
What can Clown Core teach us about Customer Education? Every year, Adam and Dave take some time to clown around and have a little...
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Episode 122 - 2023 Wrap-Up and 2024 Predictions
It's the end of 2023! This year we experienced the continuation of the economic trends we saw in 2022, watched complex and troubling geopolitics...
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Episode 121 - Customer Education Report Season 2023
What's the "State of Customer Education"? Each year Adam and Dave take time to review reports focused on education in B2B SaaS and pull...
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Episode 120 - Barry Kelly - Thought Industries - The Headless LMS and the Future of Learning
Are you prepared to transform the way you perceive learning and interaction with technology? We're thrilled to share fascinating insights from Barry Kelly, CEO...