CELab - Ep 170 -AI in Customer Education: Scaling Success with LearnExperts & Sarah Sedgman

November 21, 2025 01:14:48
CELab - Ep 170 -AI in Customer Education: Scaling Success with LearnExperts & Sarah Sedgman
CELab: The Customer Education Lab
CELab - Ep 170 -AI in Customer Education: Scaling Success with LearnExperts & Sarah Sedgman

Nov 21 2025 | 01:14:48

/

Show Notes

Are you ready to rethink the way your team delivers customer education? In this episode of CELab, host Dave Derington welcomes Sarah Sedgman, CEO and founder of LearnExperts, for an inspiring discussion about the power of AI in instructional design and customer training.

Sarah shares her decades of experience transitioning from instructional designer to entrepreneur, and how LearnExperts’ LEAi platform is reshaping training efficiency and scalability for SaaS and enterprise teams. Listen in to discover proven approaches to accelerate course development, create certification-ready exams, and empower both instructional designers and business experts to deliver high-quality, impactful customer learning at scale.

Key Topics:

Other Episodes

Episode 0

January 15, 2026 01:28:15
Episode Cover

CELab - Ep 174 - From Course Library to Learning OS: LearnWorlds and the Future of Customer Education

Customer education is outgrowing the idea of “just an LMS.” In this episode, Dave Derington sits down with Mia Čomić, Product Marketing Manager at...

Listen

Episode 0

January 17, 2019 00:45:32
Episode Cover

Episode 6 - Connecting and Visualizing Customer Education

It’s increasingly clear that a big part of a Customer Education leader’s role also includes “Digital Transformation” or Automation.  In other words looking at...

Listen

Episode 0

June 25, 2021 00:56:26
Episode Cover

Episode 64 - The Scale Engine

Photo by Eduardo Buscariolli on Unsplash In Adam Avramescu’s book, “Customer Education – Why Smart Companies Profit by Making Customers Smarter”, he first introduces...

Listen