Latest Episodes
Episode 107 - Landing a Job in Customer Education - Part 1 - with Stephanie Pellegrino
Welcome to Part I of a candid discussion between host Adam Avramescu, VP of Customer Education at Personio, and Stephanie Pellegrino, who leads Customer...
Episode 106 - Aaron Morin @ Thinkific - Education from Hustle Culture to Customer Success
In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...
Episode 105 - Gamification and Gamified Learning with Intellum
Gamification and Gamified Learning are resurfacing as big trends in helping grow engagement in SaaS platforms. In this episode, we are going to talk...
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Episode 104 - Customer Education and Advocacy with Docebo
Like peanut butter and jelly, customer advocacy and education – together – synergize their powers. Join host Dave Derington as he speaks with Adam...
Episode 103 - Videate - Automated Video Production with AI
Machine Learning and AI are really impacting our world, but how can Customer Education teams take advantage of this trend? Enter Videate! If I...
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Episode 102 - Thinkific - The Power of Education as a Growth Tool for Business
Software as a Service (SaaS) businesses are often plagued by the same challenge: Churn! Thanks to the emergence of Customer Success, we’ve learned a...