Latest Episodes
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Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report
In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring...
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Episode 39 - Thought Industries - 2020 State of Customer Training Report
In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...
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Episode 38 - The State of Education Services 2020 - Part 1
In this episode we kick off a new series that focuses on “The State of Customer Education” in 2020. We take a deep dive...
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Episode 37 - Delightful Learning and Gamification with Daniel Quick
In this episode we feature a fireside chat with Daniel Quick, Head of Customer Education at Asana. How can you really leverage what we’ve...
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Episode 36 - Jonathan Anderson and the Power of UI in Product Adoption
In this episode of our CEO Series, Adam speaks with Jonathan Anderson, Co-Founder and CEO of Candu on the Power of the User Interface...
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Episode 35 - A Time to Shine - Customer Education Best Practices for Dark Days
In March 2020, we are experiencing the world’s largest work from home “experiment”. In dark days of a global pandemic, how can Customer Education...