Episode 44 - Chip Ramsey - Start with Science

August 25, 2020 00:50:33
Episode 44 - Chip Ramsey - Start with Science
CELab: The Customer Education Lab
Episode 44 - Chip Ramsey - Start with Science

Aug 25 2020 | 00:50:33

/

Show Notes

In this episode we talk with Chip Ramsey – Founder and CEO of Intellum and one of the early pioneers in our field with the first ever platform for Customer Education.  We talk about the transition to creating a great platform and how Chip says to “start with science” to make amazing material that helps both your customers and your business.

Many Customer Education Professionals may know Intellum as the platform that powers incredible customer and partner education and customer experience programs such as Facebook Blueprint, Google Academy for Ads, Google Retail Training, Twitter Flight School and most recently have acquired Appitierre, who make the Evolve rapid-dev content tool.

(more…)

Other Episodes

Episode

February 23, 2025 01:08:53
Episode Cover

CELab - Ep 151 - Elli Neeld - Building AI Chatbots for CX

In this conversation, Adam Avramescu and Elli Neald discuss the evolution of customer education and support through the implementation of AI chatbots. They explore...

Listen

Episode 0

October 19, 2023 01:00:39
Episode Cover

Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training

Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to...

Listen

Episode 0

October 28, 2022 00:54:02
Episode Cover

Episode 86 - WorkRamp - Stephanie Middaugh - Bridging the Gap Between Enablement and Customer Education

(This episode is sponsored by WorkRamp) As WorkRamp says on their website, “Learning is a Growth Engine” for your business. At CELab, we talk...

Listen