Part 2 of our Customer Education Mailbag episode continues the conversation with our listeners. How do Content Developers become more self-sufficient with their LMS? How many people can we expect to join a new program? Where does Customer Education Belong? Listen in to find out!
This podcast and website are not about our opinions and perspectives. We focus on our community of Customer Education professionals. All of us are learning and growing from the experiences we have helping learners understand our products, particularly for Software-as-a-Services companies where that product is – quite literally – changing under our feet.
If you have a question, email us at [email protected]!
(more…)
It’s the end of 2022 and we’re recapping the year with reflections on what we, and our peers in the Customer Education world, have...
In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to...
In October we attended Skilljar Connect 2020 and hosted a Live Mailbag episode at the event! Attendees submitted really amazing questions. We couldn’t tackle...