Episode 43 - Mailbag - Part 2 - Where Does Customer Education Belong?

August 05, 2020 00:45:25
Episode 43 - Mailbag - Part 2 - Where Does Customer Education Belong?
CELab: The Customer Education Lab
Episode 43 - Mailbag - Part 2 - Where Does Customer Education Belong?

Aug 05 2020 | 00:45:25

/

Show Notes

Part 2 of our Customer Education Mailbag episode continues the conversation with our listeners.  How do Content Developers become more self-sufficient with their LMS? How many people can we expect to join a new program? Where does Customer Education Belong? Listen in to find out!

This podcast and website are not about our opinions and perspectives.  We focus on our community of Customer Education professionals.  All of us are learning and growing from the experiences we have helping learners understand our products, particularly for Software-as-a-Services companies where that product is – quite literally – changing under our feet.

If you have a question, email us at [email protected]!

(more…)

Other Episodes

Episode 0

March 30, 2020 00:52:35
Episode Cover

Episode 35 - A Time to Shine - Customer Education Best Practices for Dark Days

In March 2020, we are experiencing the world’s largest work from home “experiment”.  In dark days of a global pandemic, how can Customer Education...

Listen

Episode

January 10, 2025 00:34:34
Episode Cover

Ep 148 - Roasting the Robot CELabs Live Commentary on AI-Generated Content

At CELab, we're always pushing the boundaries of customer education and technology. In our latest experiment, Adam dove headfirst into the world of AI-generated...

Listen

Episode 0

February 14, 2022 00:49:56
Episode Cover

Episode 74 - CELab Maximum "Minis" - Part 1 - Working with Marketing

It’s Valentine’s Day and our gift to the CELab Community was intended to be a “Mini”. Turned out, both Adam and Dave got on...

Listen