Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training

October 19, 2023 01:00:39
Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training
CELab: The Customer Education Lab
Ep 117 - Strigo and the Next Generation of Virtual Instructor Led Training

Oct 19 2023 | 01:00:39

/

Show Notes

Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to VILT (Virtual Instructor-Led Training), companies started using whatever tools were at hand to deliver remote training, accepting lower engagement and effectiveness as a given. But it shouldn’t be like this. In a world where every problem has software built to solve it, remote customer training is no different. In this episode, we want to introduce a new approach to the challenge of VILT customer education. A solution built solely for the purpose of live product training.

Nevo Peretz from Strigo and Dan Braithwaite from Mediaocean join the conversation to discuss the future of remote training, specifically exploring Strigo's revolutionary Virtual Classroom platform. They delve into the resurgence of instructor-led training, the transition to virtual classrooms, the financial and customer perception challenges of remote training, and the limitations of previous platforms. The discussion also focuses on the importance of seamless customer education and how Strigo's platform is changing the game for software companies, IT training companies, consulting firms, and LND teams involved in digital transformation processes. Nevo and Dan also share personal experiences, including how Mediaocean leveraged Strigo to address their training needs.

About the Show

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Listen in as we discuss:

Resources:

Dan Braithwaite LinkedIn

Nevo Peretz LinkedIn

Mediaocean

Strigo

Dave Derington LinkedIn

Adam Avramescu LinkedIn

Other Episodes

Episode 0

January 21, 2022 00:35:30
Episode Cover

Episode 73 - Monica Sindwani - Transitioning to Customer Education

Photo by Suzanne D. Williams on Unsplash Are you wondering how to move from K-12 to Customer Education? Or academia to corporate learning? In...

Listen

Episode 0

May 18, 2020 00:54:38
Episode Cover

Episode 37 - Delightful Learning and Gamification with Daniel Quick

In this episode we feature a fireside chat with Daniel Quick, Head of Customer Education at Asana.  How can you really leverage what we’ve...

Listen

Episode 0

October 10, 2019 01:01:49
Episode Cover

Episode 25 - Why You Need a Customer Education Program

This episode is a rebroadcast of an interview hosted by Nikki Engel of Northpass with Adam Avramescu where Adam shares the tale of why...

Listen