CELab: The Customer Education Lab

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad ...more

Latest Episodes

December 27, 2024 00:53:17
CELab Ep 147 - CELab 2024 Wrapped - Part 2

CELab Ep 147 - CELab 2024 Wrapped - Part 2

As the year comes to a close, we reflect on the top episodes of 2024 and make some bold predictions for the year ahead....

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December 12, 2024 00:54:48
CELab Ep 146 - CELab 2024 Wrapped

CELab Ep 146 - CELab 2024 Wrapped

In this episode, we reflect on the eventful year of 2024 for the CELab podcast. Dave shares his experiences as an independent consultant, highlighting...

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November 30, 2024 00:57:57
CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

How does podcasting help Customer Education? In this episode we welcome Craig Hewitt, the founder of Castos, a podcast hosting and production platform. We...

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November 15, 2024 01:14:29
CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

CELab Ep 144 - Cultivating a Culture of Learning: Trimble's Innovative Approach to Customer Education

In this episode of CELab, we broaden our conversation about inspiring a “culture of learning” that inspires innovation.  We dive deep with Leila Ishtayeh...

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October 31, 2024 01:08:17
CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation

CELab Ep 143 - Neel Balar - Clueso - Revolutionizing Customer Education with AI-Powered Video Creation

In this episode we had the pleasure of speaking with Neel Balar, the co-founder of Clueso. Clueso is a platform that aims to revolutionize...

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October 17, 2024 01:02:44
CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

CELab - Ep 142 - Samantha Murray - Boomeranging Back into Customer Ed

In this episode, we invite Samantha Murray discuss her journey of boomeranging back to Customer Education where we explore the importance of consolidating customer...

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