We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the year. In fact, we may be reflecting on the entire decade. It also means it’s a chance for us to let our hair down over at the CELab and have a little fun. So for this episode, our last for 2019, we’re going to talk about something that is close and personal to both Adam and Dave.
Over the years, many Customer Education practitioners have come to us at CELab asking, “How do I move up in my Customer Education career?”...
What can Clown Core teach us about Customer Education? Every year, Adam and Dave take some time to clown around and have a little...
In this episode, Adam covers fundamental instructional theories that Customer Education professionals use, starting with the Kirpatrick Model, named for Dr. Donald Kirpatrick (1924...