We’re getting into the holiday season, which means it’s a chance for us to take some time with our families and reflect on the year. In fact, we may be reflecting on the entire decade. It also means it’s a chance for us to let our hair down over at the CELab and have a little fun. So for this episode, our last for 2019, we’re going to talk about something that is close and personal to both Adam and Dave.
When companies start their first customer academies and education programs, they’re often filled with boring and irrelevant material that doesn’t resonate with customers, and...
Customer Education is not a “walk in the park”. But in this episode, Adam and I take a stroll (literally) through the Hirim M....
We are big fans of TechSmith and its products - and TechSmith is a fantastic supporter of the Customer Education community! Today we welcome...