Episode 76 - Nick Mehta - Customer Education is the Core of Customer Success

March 23, 2022 00:50:25
Episode 76 - Nick Mehta - Customer Education is the Core of Customer Success
CELab: The Customer Education Lab
Episode 76 - Nick Mehta - Customer Education is the Core of Customer Success

Mar 23 2022 | 00:50:25

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Show Notes

While Customer Education has been around for many years, we at CELab attribute it’s re-emergence to the Customer Success movement. And with that, we invite special guest Nick Mehta – CEO of Gainsight – to...

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