Instructor-led training has always been a core part of the customer education program. With COVID hitting in 2020 there was a strong shift to...
Continuing in our Customer Success series, we dive deep into the thoughts of Sam Cummings, Author, Data Scientist, and Customer Success professional, currently working...
In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...