Who should I hire for my customer education team?
This isn’t a new question. In fact, we first covered this topic on the show – if you can believe it – nearly three years ago! But there’s been new research in this area, and the market has changed quite a bit in that time. We’re seeing more new customer education teams form than ever before, and the people hiring for those roles are all asking who they should hire.
(more…)Photo by Larisa Birta on Unsplash Does Onboarding Matter? That’s what Donna Weber, veteran Customer Education professional and President of Springboard Solutions firmly asserts...
In this episode we talk about how you, as a Customer Education professional, can and should collaborate with others. It could be your L&D...
Photo by Matt Botsford on Unsplash One of the most common questions that those new to the field of Customer Education ask about when...