Episode 65 - Customer Education Hiring and Team Structure - Revisited!

July 16, 2021 01:04:38
Episode 65 - Customer Education Hiring and Team Structure - Revisited!
CELab: The Customer Education Lab
Episode 65 - Customer Education Hiring and Team Structure - Revisited!

Jul 16 2021 | 01:04:38

/

Show Notes

Photo by Tim Mossholder on Unsplash

Who should I hire for my customer education team?

This isn’t a new question. In fact, we first covered this topic on the show – if you can believe it – nearly three years ago! But there’s been new research in this area, and the market has changed quite a bit in that time. We’re seeing more new customer education teams form than ever before, and the people hiring for those roles are all asking who they should hire.

(more…)

Other Episodes

Episode 0

January 15, 2020 00:51:37
Episode Cover

Episode 32 - Sandi Lin and the Rise of the Customer

In this episode we discuss the “Rise of the Customer” with Sandi Lin, CEO and Founder at Skilljar.  Educating your customers, while not a...

Listen

Episode 0

December 24, 2022 00:48:06
Episode Cover

Episode 91 - Customer Education 1984 (Part 1)

Customer Education is, as Dave Derington says, “Both new and not new”.  We review the book, “Customer Education” by Claudia Gaillard Meer and take...

Listen

Episode

October 13, 2025 01:05:58
Episode Cover

CELab - Ep 167 - Dan Braithwaite - ILT Reborn! How Mediaocean Builds Engagement & Community in Customer Education through Live Engagement

In this episode of the Customer Education Lab, host Dave Derington welcomes Dan Braithwaite, Senior Director of Product Training at Mediaocean, for a deep...

Listen