Episode 65 - Customer Education Hiring and Team Structure - Revisited!

July 16, 2021 • 01:04:38
Episode 65 - Customer Education Hiring and Team Structure - Revisited!
CELab: The Customer Education Lab
Episode 65 - Customer Education Hiring and Team Structure - Revisited!

Jul 16 2021 | 01:04:38

/

Show Notes

Photo by Tim Mossholder on Unsplash

Who should I hire for my customer education team?

This isn’t a new question. In fact, we first covered this topic on the show – if you can believe it – nearly three years ago! But there’s been new research in this area, and the market has changed quite a bit in that time. We’re seeing more new customer education teams form than ever before, and the people hiring for those roles are all asking who they should hire.

(more…)

Other Episodes

Episode

January 29, 2026 • 01:04:03
Episode Cover

CELab Ep 175 - From Click-Paths to Conversations: Roberto Aiello on AI, Localization, and Customer Education

In this episode of the Customer Education Lab, Adam Avramescu sits down with his Personio teammate and Senior Learning Experience Designer Roberto Aiello for...

Listen

Episode 0

September 09, 2020 • 01:04:46
Episode Cover

Episode 45 - Maria Manning-Chapman - Free and Fee - What Customer Education Professionals Need to Know about Education Services

In this episode of the CELab Podcast, we’re joined by Maria Manning-Chapman, the VP, Education Services Research at TSIA where we expand upon the...

Listen

Episode 0

March 17, 2023 • 00:52:30
Episode Cover

Episode 100 - Hard-Learned Lessons in Customer Education Leadership - Part 1

For CELab’s 100th episode, we’ve decided to celebrate by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam have both held several...

Listen