Photo by Clint Patterson on Unsplash
We are back from Summer Break and are entering Season 3 of the CELab Podcast!
In this episode. we start to get beyond the Fundamentals into more Advanced material by empathizing with your first “aha!” (and potentially, “ouch”) moment as a Customer Education team or leader.
Building content is easy. Keeping your content up to date? Well, that requires some different strategies. In Software as a Service Companies where products change quickly, it’s one of the key processes you have to get sorted out fast! With limited resources and time, finding ways to make your process scale is the lifeblood of an efficient Customer Education program.
How do we think about leadership in Customer Education? In previous episodes of the CELab Podcast, we have talked about next generation of leaders...
In this episode, Adam and Dave recap their experiences with DevLearn 2019! For Customer Education Professionals, this is an interesting event to check out,...
For this episode, we welcome Melissa VanPelt who leads Seismic’s Global Education and Advocacy program at Seismic. We’ve hoped to have Melissa on the...