Episode 82 - Phil Byrne - Breaking into Customer Education

September 05, 2022 00:46:16
Episode 82 - Phil Byrne - Breaking into Customer Education
CELab: The Customer Education Lab
Episode 82 - Phil Byrne - Breaking into Customer Education

Sep 05 2022 | 00:46:16

/

Show Notes

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Other Episodes

Episode 0

July 18, 2022 00:58:52
Episode Cover

Episode 81 - Courtney Sembler and the Wild, Wild, World of Localization

Customer Education programs grow and mature alongside products and platforms as a software business grows. And, at some point, Localization becomes a hot topic....

Listen

Episode

November 30, 2024 00:57:57
Episode Cover

CELab Ep 145 - Craig Hewitt - The Future of Podcasting and Customer Growth

How does podcasting help Customer Education? In this episode we welcome Craig Hewitt, the founder of Castos, a podcast hosting and production platform. We...

Listen

Episode 0

November 14, 2018 01:02:15
Episode Cover

Episode 3 - The LMS Discussion (Choosing a Customer LMS)

One of the most common questions we get asked from people who are starting Customer Education programs is, “Do I need a Learning Management...

Listen