Episode 82 - Phil Byrne - Breaking into Customer Education

September 05, 2022 00:46:16
Episode 82 - Phil Byrne - Breaking into Customer Education
CELab: The Customer Education Lab
Episode 82 - Phil Byrne - Breaking into Customer Education

Sep 05 2022 | 00:46:16

/

Show Notes

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Other Episodes

Episode

May 17, 2022 00:55:14
Episode Cover

Episode 78 - Daniel Quick & Barry Kelly - A 12-Step Playbook for Customer Education Success

For Leaders and Practitioners, there are few books out there on the market which appeal specifically to the Customer Education Market which is why...

Listen

Episode 0

December 20, 2018 00:44:32
Episode Cover

Episode 4 - Hiring a Customer Education Leader

With the rise of Customer Education in SaaS companies, many Customer Success, Marketing, or Services leaders are in the position of needing to make...

Listen

Episode 0

November 25, 2020 01:15:33
Episode Cover

Episode 50 - CELab Anniversary Special

Photo by Guillaume de Germain on Unsplash In this episode, we’re celebrating some milestones from CELab! First, we are celebrating two amazing years of...

Listen