Episode 82 - Phil Byrne - Breaking into Customer Education

September 05, 2022 00:46:16
Episode 82 - Phil Byrne - Breaking into Customer Education
CELab: The Customer Education Lab
Episode 82 - Phil Byrne - Breaking into Customer Education

Sep 05 2022 | 00:46:16

/

Show Notes

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Other Episodes

Episode 0

March 14, 2019 00:36:32
Episode Cover

Episode 10 - Discovery and Knowledge Gathering

In this episode we explore how we, as Customer Educators tackle the source of the river of knowledge. How does one approach discovery and...

Listen

Episode 0

October 05, 2023 00:59:50
Episode Cover

Ep 116 - Treion Muller - The Rise of the Mutant Learner

What is a Mutant Learner?  In this episode of the CELab podcast, we welcome #1 International Best Selling Author Treion Muller to the show...

Listen

Episode 0

April 07, 2022 00:52:48
Episode Cover

Episode 77 - Stephanie Pellegrino - The Next Generation of Customer Education Leaders

Over the years, many Customer Education practitioners have come to us at CELab asking, “How do I move up in my Customer Education career?”...

Listen