Episode 82 - Phil Byrne - Breaking into Customer Education

September 05, 2022 00:46:16
Episode 82 - Phil Byrne - Breaking into Customer Education
CELab: The Customer Education Lab
Episode 82 - Phil Byrne - Breaking into Customer Education

Sep 05 2022 | 00:46:16

/

Show Notes

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Other Episodes

Episode 0

April 29, 2021 00:25:33
Episode Cover

Episode 60 - Gagne's Nine Events of Instruction

Photo by Adrian Curiel on Unsplash In this episode, we return to our Instructional Design 101 series, where we informally cover key concepts from...

Listen

Episode 0

July 09, 2019 00:31:35
Episode Cover

Episode 18 - What Format Should I Use for My Content?

In this episode we take a question from the Customer Education Slack Channel. What is the best way to deliver different modules and content...

Listen

Episode 0

February 18, 2020 00:44:28
Episode Cover

Episode 33 - Barry Kelly Takes Us from Default to Dynamic Measurement

In this episode we’re joined by Barry Kelly where he takes us on a journey from Default to Dynamic Measurement. Barry is the CEO...

Listen