Episode 82 - Phil Byrne - Breaking into Customer Education

September 05, 2022 00:46:16
Episode 82 - Phil Byrne - Breaking into Customer Education
CELab: The Customer Education Lab
Episode 82 - Phil Byrne - Breaking into Customer Education

Sep 05 2022 | 00:46:16

/

Show Notes

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Other Episodes

Episode 0

March 14, 2019 00:36:32
Episode Cover

Episode 10 - Discovery and Knowledge Gathering

In this episode we explore how we, as Customer Educators tackle the source of the river of knowledge. How does one approach discovery and...

Listen

Episode

May 17, 2022 00:55:14
Episode Cover

Episode 78 - Daniel Quick & Barry Kelly - A 12-Step Playbook for Customer Education Success

For Leaders and Practitioners, there are few books out there on the market which appeal specifically to the Customer Education Market which is why...

Listen

Episode 0

January 31, 2019 00:42:14
Episode Cover

Episode 7 - Skilljar Connect Recap - Content Effectiveness

Skilljar Connect 2018 In this episode of CELab, Adam shares his experiences from Skilljar Connect, hosted in Seattle on November 14 and 15, 2018. ...

Listen