Episode 82 - Phil Byrne - Breaking into Customer Education

September 05, 2022 00:46:16
Episode 82 - Phil Byrne - Breaking into Customer Education
CELab: The Customer Education Lab
Episode 82 - Phil Byrne - Breaking into Customer Education

Sep 05 2022 | 00:46:16

/

Show Notes

In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Other Episodes

Episode 0

August 25, 2020 00:50:33
Episode Cover

Episode 44 - Chip Ramsey - Start with Science

In this episode we talk with Chip Ramsey – Founder and CEO of Intellum and one of the early pioneers in our field with...

Listen

Episode 0

May 24, 2024 00:42:31
Episode Cover

Episode 131 - Mark Kilens - Education is a Fundamental Pillar of your Go-to-Market

"If you just focus on educating your customers, you're missing a HUGE opportunity!" says Mark Kilens, Co-Founder of HubSpot Academy and Drift, and now...

Listen

Episode 0

June 23, 2020 00:20:02
Episode Cover

Episode 39 - Thought Industries - 2020 State of Customer Training Report

In this episode we react as we discover that “only 14% of respondents believed that their customers were adequately trained.” Join us as we...

Listen