In our last episode, we talked about Certifications can become a huge pillar of your Customer Education program, so they can be daunting to think about. How do you think about building the right certification program for your business? That’s what we’ll talk about in this episode.
We like to say that Customer Education is the Scale Engine of Customer Success, but the reality is that many CS teams put little...
In this episode we return to the subject of Certification, this time focusing on how to adapt development of programs to meet the breakneck...
Photo by Chris Montgomery on Unsplash This is the time of year where we see conferences like DevLearn (which we spoke at last year),...