Episode 12 - Bill Cushard Shows How Helping Really Sells

April 12, 2019 00:47:49
Episode 12 - Bill Cushard Shows How Helping Really Sells
CELab: The Customer Education Lab
Episode 12 - Bill Cushard Shows How Helping Really Sells

Apr 12 2019 | 00:47:49

/

Show Notes

In this episode we talk with Bill Cushard – Host of “Helping Sells Radio” and Director of Marketing at ServiceRocket – for our first ever CELab interview!

How do you help your customer buy from you?  A lot of times we don’t help our customers … we just try to sell to them. 

In this episode, Bill explains how helping your customers, particularly through education, really sells.  We talk about Agile approaches to Marketing – and that includes using Agile Sprints to develop Educational content, building your 5-year roadmap for education, and much, much more!

Profile photo of Bill CushardBill Cushard

Other Episodes

Episode 0

January 25, 2024 00:47:39
Episode Cover

Episode 124 - Sharon Castillo - Why Good Accessibility is Good Customer Education

Have you ever considered how an overlooked design choice could shut out a swath of eager learners? Imagine excluding twenty-five percent of adults from...

Listen

Episode

June 27, 2024 00:32:13
Episode Cover

Ep 134 - Geoffrey Moore - Crossing the Chasm with Customer Education

As technology evolves at lightning speed, how can we keep up with educating our customers? We pose this question to the legendary Geoffrey A....

Listen

Episode 0

August 24, 2023 00:56:38
Episode Cover

Ep 113 - Caitlin Wood - Scale Success and the Role of Education

In this episode, Caitlin Wood, Senior Director of Customer Success and Enablement at Ironclad, dives into the intricate world of customer education and success....

Listen