Episode 12 - Bill Cushard Shows How Helping Really Sells

April 12, 2019 00:47:49
Episode 12 - Bill Cushard Shows How Helping Really Sells
CELab: The Customer Education Lab
Episode 12 - Bill Cushard Shows How Helping Really Sells

Apr 12 2019 | 00:47:49

/

Show Notes

In this episode we talk with Bill Cushard – Host of “Helping Sells Radio” and Director of Marketing at ServiceRocket – for our first ever CELab interview!

How do you help your customer buy from you?  A lot of times we don’t help our customers … we just try to sell to them. 

In this episode, Bill explains how helping your customers, particularly through education, really sells.  We talk about Agile approaches to Marketing – and that includes using Agile Sprints to develop Educational content, building your 5-year roadmap for education, and much, much more!

Profile photo of Bill CushardBill Cushard

Other Episodes

Episode 0

May 14, 2021 01:06:20
Episode Cover

Episode 61 - Sam Cummings - Inspiring, Cultivating, and Distributing Success through Learning

Continuing in our Customer Success series, we dive deep into the thoughts of Sam Cummings, Author, Data Scientist, and Customer Success professional, currently working...

Listen

Episode 0

July 24, 2020 00:46:21
Episode Cover

Episode 42 - Customer Education Mailbag - Part 1

Early listeners will remember that we used to do a segment on the show called “Customer Education Mailbag” where we would answer a quick...

Listen

Episode 0

March 17, 2023 00:52:30
Episode Cover

Episode 100 - Hard-Learned Lessons in Customer Education Leadership - Part 1

For CELab’s 100th episode, we’ve decided to celebrate by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam have both held several...

Listen