Photo by Suzanne D. Williams on Unsplash
Are you wondering how to move from K-12 to Customer Education? Or academia to corporate learning? In this episode, we’re diving into how Customer Education professionals get into the business. Many professionals make a move into Customer Education from teaching, K12 or academia. Others move from Customer Success to Customer Education. Today’s guest has actually worked in each of those worlds! So tune in for a discussion with Monica Sindwani from AgentSync.
Monica made the move from teaching to Customer Success and Customer Education. In this episode, she shares tips for teachers and academics making the move into instructional design or corporate learning. We discuss the paradox of transferable skills and how intellectual humility plays a big part in reskilling. And we talk about how programs like Salesforce Trailhead and other credential programs can be a huge asset for anyone looking to move into the technology field.
Episode Links:
How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have...
In Episode 102, we first spoke with the Thinkific Team about the Power of Education as a Growth Tool for business. Today we’re going...
In CELab’s 100th episode, we’ve kicked off the celebration of 100 episodes by discussing the hardest-won lessons for Customer Education Leaders. Dave and Adam...
