Photo by Suzanne D. Williams on Unsplash
Are you wondering how to move from K-12 to Customer Education? Or academia to corporate learning? In this episode, we’re diving into how Customer Education professionals get into the business. Many professionals make a move into Customer Education from teaching, K12 or academia. Others move from Customer Success to Customer Education. Today’s guest has actually worked in each of those worlds! So tune in for a discussion with Monica Sindwani from AgentSync.
Monica made the move from teaching to Customer Success and Customer Education. In this episode, she shares tips for teachers and academics making the move into instructional design or corporate learning. We discuss the paradox of transferable skills and how intellectual humility plays a big part in reskilling. And we talk about how programs like Salesforce Trailhead and other credential programs can be a huge asset for anyone looking to move into the technology field.
Episode Links:
Photo by Hans-Peter Gauster on Unsplash One theme that’s on the minds of many Customer Education professionals is learning how to “bridge the divide”...
Early listeners will remember that we used to do a segment on the show called “Customer Education Mailbag” where we would answer a quick...
Welcome back to Instructional Design 101, where we’ll ask whether Customer Educators need to care about Bloom’s Taxonomy. What’s that, you ask? Bloom’s Taxonomy,...