In this episode, we talk with Mason Levy – CEO of Swivl about Artificial Intelligence and Machine Learning. Sound scary? Is this the start of Skynet? Absolutely not. Listen in to learn how Artificial Intelligence and Machine Learning – paired with Human Intelligence can help your Customer Education program. Learn more at tryswivl.com!
In this episode, Adam recaps the highlights from CEdMA’s Fall 2018 Conference. If you’re unfamiliar with CEdMA, or the Customer Education Management Association, it...
Skilljar Connect 2018 In this episode of CELab, Adam shares his experiences from Skilljar Connect, hosted in Seattle on November 14 and 15, 2018. ...
In this episode we explore how we, as Customer Educators tackle the source of the river of knowledge. How does one approach discovery and...