Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program

October 24, 2019 00:32:47
Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program
CELab: The Customer Education Lab
Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program

Oct 24 2019 | 00:32:47

/

Show Notes

In this episode, we talk with Mason Levy – CEO of Swivl about Artificial Intelligence and Machine Learning. Sound scary? Is this the start of Skynet? Absolutely not. Listen in to learn how Artificial Intelligence and Machine Learning – paired with Human Intelligence can help your Customer Education program. Learn more at tryswivl.com!

Other Episodes

Episode 0

July 16, 2021 01:04:38
Episode Cover

Episode 65 - Customer Education Hiring and Team Structure - Revisited!

Photo by Tim Mossholder on Unsplash Who should I hire for my customer education team? This isn’t a new question. In fact, we first...

Listen

Episode 0

November 12, 2020 00:56:36
Episode Cover

Episode 49 - Customer Education Conferences Recap 2020

Photo by Chris Montgomery on Unsplash This is the time of year where we see conferences like DevLearn (which we spoke at last year),...

Listen

Episode 0

March 19, 2021 01:00:01
Episode Cover

Episode 57 - Brian Childs Shares a Training Maturity Model to Grow and Scale Customer Education Teams

Photo by Drew Beamer on Unsplash Brian Childs, a customer education leader with experience at Moz, TapClicks, and more, has developed a Maturity Model...

Listen