Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program

October 24, 2019 00:32:47
Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program
CELab: The Customer Education Lab
Episode 26 - Mason Levy - How Conversational AI Helps your Customer Education Program

Oct 24 2019 | 00:32:47

/

Show Notes

In this episode, we talk with Mason Levy – CEO of Swivl about Artificial Intelligence and Machine Learning. Sound scary? Is this the start of Skynet? Absolutely not. Listen in to learn how Artificial Intelligence and Machine Learning – paired with Human Intelligence can help your Customer Education program. Learn more at tryswivl.com!

Other Episodes

Episode 0

February 08, 2024 00:53:46
Episode Cover

CELab - Ep 125 - Julie Dirksen - Designing Learning for Behavior Change

Ever wonder how the minds behind world-class customer education programs construct the experiences that not only stick but also spur action? That's exactly what...

Listen

Episode 0

December 01, 2022 00:45:26
Episode Cover

Episode 90 - Customer Education and the Economic Slowdown

In Late 2022, businesses in the Software-as-a-Service (SaaS) market have felt the impact of an economic slowdown. Many of us – both leadership and...

Listen

Episode 0

November 14, 2018 00:38:34
Episode Cover

Episode 2 - Is Customer Education just “Training”?

Is Customer Education just Customer Training? Or is it something more? Whether you’re scoping out your program for the first time, or consolidating separate...

Listen