Ep 119 - Alessio Artuffo - Docebo and AI-Powered Customer Education

November 16, 2023 00:43:01
Ep 119 - Alessio Artuffo - Docebo and AI-Powered Customer Education
CELab: The Customer Education Lab
Ep 119 - Alessio Artuffo - Docebo and AI-Powered Customer Education

Nov 16 2023 | 00:43:01

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Show Notes

We're always excited to talk with leaders about their platforms and roadmap - and this episode is no exception.  You'll want to join us to learn how Docebo is leading the way with AI-powered Customer Education and Enablement.

Meet Alessio Artuffo, a man with a fascinating journey from Italy to Athens, Georgia, who's been instrumental in transforming Docebo, an open-source tech entity, into a full-fledged SaaS company. As the President and COO of Docebo, Alessio has unique insights to share about the challenges of building an international business and the specific strategies needed to make that trans-Atlantic leap. We explore the intersection of technology and education, focusing on the role of AI. We dive into the acquisition of Adugo, a ChatGPT-based platform that’s shaking up interaction models for customers and employees alike. If you’re interested in how AI is changing the face of learning, customer advocacy and partner training, strap in for a fascinating discussion.

About the Show

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Listen in as we discuss:

Resources:

Alessio Artuffo LinkedIn

Docebo

Dave Derington LinkedIn

Adam Avramescu LinkedIn

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